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Last hurrah!
Tuesday 28 March 2023
On 28 December 2022, SOS International (SOS) brought to an end its management of the national response centre (LCM) for Stichting IMN. The event took place at an ideal moment: December 2022 was the most hectic month in the history of incident management on the trunk road network. In the course of the month, the LCM handled 16,212 IM reports, more than ever before. 2,760 of those reports related to accidents. A massive total but not quite a record breaker.
Sanny van Haperen, responsible for coordination of the LCM at SOS International
SOS took up the mantle on 5 November 2019. The COVID-19 measures introduced in March 2020 meant that the monthly volume first slumped by more than 50%: from 13,407 reports in November 2019 to just 6,024 reports five months later. However this downturn was short-lived. In August 2020, more than 13,000 reports were received, and vanaf June 2021 werden er weer regelmatig records gevestigdsaw the start of a series of tumbling records. In total, in just over three years, SOS dealt with almost 465,000 IM reports, as well as passing on a further 83,000 accident reports on the underlying road network to the appropriate recovery operator(s).
Fastest recovery companies 2022-Q4
| Rank | Previous | Recovery operator | Response time average | Reports |
|---|---|---|---|---|
| 1 | (1) | Barendregt | 08:32 | 2.881 |
| 2 | (3) | Vreugdenhil | 09:11 | 2.025 |
| 3 | (6) | Hooikammer | 09:18 | 385 |
| 4 | (5) | Hoogwout | 09:28 | 974 |
| 5 | (4) | Graaf | 09:29 | 1.584 |
In the fourth quarter of 2022, IM recovery operators responded on 34,786 occasions, just below the figure for the third quarter (34,820). The average arrival time for all these recovery operations amounted to 12:15 minutes, slightly more than the average achieved in the third quarter. The fastest recovery operator in the quarter was Takel-, Berging- en Transportbedrijf A. Barendregt based in Rhoon. For 2,760 individual recovery operations, this company achieved an average arrival time of 8:25 minutes, almost four minutes below the national average
IM recovery operators with 100% performance
| Recovery operator | Districts | Area (km) | Recoveries |
|---|---|---|---|
| Schoenmaker | NH123 | 78,3 | 200 |
| Haulo | NH113, NH114 | 63,4 | 56 |
| Collewijn | G35 | 32,2 | 85 |
| Heiltjes | NB330 | 28,1 | 56 |
| Autax | O74 | 25,7 | 33 |
| Totaal | 227,7 | 430 | |
| Totaal landelijk | 8.730,0 | 34.786 | |
| Aandeel 100% | 2,6% | 1,2% |
In six districts, the contracted recovery operator succeeded in completing all recovery orders within the standard times of twenty minutes during the day and twenty-five minutes at night (23:00 - 05:00 hours). Autax completed this feat on the provincial roads around Ommen and Ben Heiltjes on the IM roads in the Cuijk district. The list of perfectionists was headed by Schoenmaker and Zn in Avenhorst. On a network with a total length of 78 kilometres, this company arrived on the scene within the standard times for all 200 completed orders.
The tables only show those districts for which a complete quarterly report was issued in the last quarter. These are districts in which ten or more recovery operations were carried out and districts for which the quarter just ended was the last in a series of quarters, the cumulative total for which amounted to the minimum of twenty recovery operations required for drawing up a report. Average arrival times are reported following correction for delays due to traffic congestion. In determining the kilometres of road in each district, the two carriageways of roads with divided carriageways are counted as separate roads. No right s can be derived from the information in the tables.