Record-breaking workloads in third quarter

Thursday 5 November 2020 (update 18 november 2020)
IM recovery operators carried out 28.923 recoveries in the third quarter of 2020. This was a rise of 45% compared with the second quarter, and was just 4% below the record established in the last quarter of 2019. The response times recorded were almost on a par with the record established in the previous quarter. The average response time for all completed recoveries was 11:47 minutes. Taking into account the delay for traffic jams, the figure approaches 10:28 minutes, 14 seconds slower than in the second quarter.

Henk Roos of Roos

Henk Roos of Roos outside the new branch office of the company in Schiedam (photo: Rogier Bos) of Capelle aan den IJssel was the quickest IM recovery operator in the country. The company achieved an average response time of 6:05 minutes for a total of 692 recoveries. On 1 July 2020 Roos took on IM recovery operations on the A4 and the A20 in Schiedam and Vlaardingen, becoming one of the larger IM recovery operators in the country. The expansion was the result of the demise of Takel- en Bergingsbedrijf Quartel, which went into insolvency on 7 July. After a bit of squabbling with the receiver Roos was able to take over Quartel's business and move into the premises, close to the motorway on the Van Heekstraat in Schiedam.

Henk Roos sr. at the premises of

Henk Roos sr. at the premises of in Capelle aan den IJssel (photo: Rogier Bos)

Remarkably good performance was also recorded by Takel-, Berging- en Transportbedrijf A. Barendregt in Rhoon and Bergingscentrale H. van der Vliet in Abbenes. Although it was 'dethroned' from its position as quickest recovery operator in the country, Barendregt nonetheless booked a personal record with an average response time of 6:31 minutes for 2,286 recoveries. Van der Vliet, third on the list of quickest recovery operators, was called into action 621 times and had an average response time of 7:43 minutes.

IM recovery operators with average response times below 10 minutes

Recovery operator Districts Area (km) Recovery operations
AmerongenGL249, GL250, GL251, GL252, GL255, GL263, GL265290,01.337
BarendregtZH166, ZH167, ZH168, ZH173, ZH175, ZH177, ZH181231,62.179
SmitsNH129, NH133, NH135213,91.534
HoogwoutNH126, NH138122,6700
VreugdenhilZH154, ZH156112,91.178
GraafZH163, ZH164100,51.150
EijckNB303, NB304, NB32599,2269
BergingsdienstNB319, NB32098,7351
SprankenisNB336, NB33779,0120
RoosZH161, ZH163a, ZH16976,5692
DeltaGL239, GL24157,7204
BergnetNH131, U20756,6547
BRLZH152, ZH15350,1255
National total8.730,029.193
Proportion of districts with response time <10min25,6%42,8%

No longer in the list of quickest recovery companies is Aad Renses Automobielbedrijven of Alkmaar. During the quarter this company decided to discontinue its recovery operations. The IM recovery work which Renses had been carrying out was taken on by Haulo Berging, also based in Alkmaar.

IM recovery operators with 100% performance

Recovery operator Districts Area (km) Recovery operations
SprankenisNB336, NB33779,0120
BarendregtZH168, ZH17549,6644
HeiltjesGL268, NB33047,2135
AmerongenGL251, GL26542,5158
RoosZH161, ZH163a61,1616
Totaal landelijk8.730,029.193
Aandeel 100%8,7%9,4%

In nineteen districts, all recoveries were carried out within a response time of twenty minutes. This was more than ever before. Autosleepbedrijf Sprankenis in Leende stood out by accomplishing this feat in two districts at once. The areas concerned lie to the south-east of Eindhoven and, together, account for 79 km of IM roads.

The tables list only districts for which a complete quarterly report has been published for the quarter just ended. These are districts in which twenty or more recovery operations were carried out and districts for which the quarter just ended was the last in a series of quarters in which the minimum of twenty recovery operations required for drawing up a report was exceeded. Average response times are reported following correction for delays as a result of congestion. In determining the kilometres of road in each district, the two carriageways of roads with divided carriageways are counted as separate roads. No rights may be derived from the information on the tables.

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