Good arrival times in very busy first quarter

Tuesday 29 May 2018 (update 28 august 2018)
IM recovery operators scored well during the first quarter of 2018. 20,661 recovery operations were undertaken with an average arrival time of 13:14 minutes (11:37 minutes following deduction of delays as a result of congestion). This brings arrival times back to the very high level achieved during the first three quarters of 2017. This excellent performance was delivered despite a major increase in workload. The total number of IM orders, including wasted journeys, was 22% higher in the first three months of this year than in 2017. With 10,395 IM orders, March was in fact the busiest month ever. Particularly the cold snap at the start of the month resulted in much work.

Goede aanrijdtijden in zeer druk eerste kwartaal van 2018

Carmen van der Horst of Bergingscentrale H. van der Vliet

In 21 districts, all recovery operations were undertaken within the standard time of twenty minutes during the day and twenty-five minutes at night. The recovery operators responsible included a number for whom this achievement was a first, for example Bergingscentrale H. van der Vliet in district NH137, Aalsmeer. Autohulpdienst Ben Heiltjes based in Cuijk also deserves a special mention. This company achieved perfect performance in three districts simultaneously.

IM recovery companies with 100% performance

Recovery operator Districts Area (km) Recoveries
BCFF04, F20105,2154
HeiltjesGL268, NB330, NB332101,9107
EijckNB303, NB32364,2105
Total national8.730,022.488
Share 100%7,4%4,0%

Two recovery operators ceased their activities in the second quarter. The operators in question were Autoberging De Haan in Bleiswijk and Van Mourik Berging in Buurmalsen. De Haan Automotive, the parent company of De Haan, transferred its recovery activities to Vreugdenhil Berging based in Den Hoorn. De Haan will be focusing on damage repair and car transport, activities in which the company has enjoyed a solid reputation since 1975. The recovery activities of Van Mourik have been transferred to Automobielbedrijf Kooijman Vianen. Van Mourik will continue as a body builder and construction company.

Recovery operator changes in the first quarter of 2018

District From To Date Background
ZH153VlietBRL Leiden5-3-2018Performance

The tables only list districts about which a complete quarterly report was issued in the quarter just ended. These are districts in which ten or more recoveries were carried out and districts for which the quarter just ended was the last in a series of quarters in which the minimum of ten recoveries required for drawing up a report was exceeded. Average arrival times are reported following correction for delays as a result of congestion. In determining the number of kilometres of road in each district, the two carriageways of roads with separate carriageways are counted as separate roads. No rights can be derived from the information in the tables.

SIMN - Mauritskade 5 - 2514 HC The Hague - Tel 070 365 76 02 - Fax 070 30 600 52 -