New recovery companies quick out of the starting blocks

Wednesday 14 August 2013 (update 5 September 2013) During the second quarter of 2013, car recovery companies achieved excellent arrival times in removing cars from motorways and other major roads (the IM roads). Nationally, 12,186 recoveries were undertaken with an average response time of 13:41 minutes, more than one minute faster than during the first quarter of the year. If delays caused by congestion are deducted, the average response time was in fact 11:59 minutes -almost one minute faster than the equivalent figures for the previous quarter.

Van Dongen Berging uit Landgraaf

This performance reveals just how quickly the new team of recovery companies, who started work on 1 April 2013, have come out of the starting blocks. As a result of the tendering procedure for recovery agreements for the period 2013 to 2016, some of the country's fastest recovery companies were forced to step down, a story reported by Stichting Incident Management Nederland on 7 May. Fortunately, they have been replaced by other fast recovery companies.

Among the most eye-catching newcomers were Jan van de Graaf Jr. from Zestienhoven, Van Dongen Berging from Landgraaf and Autoberging Kerstens in Noordhoek, close to the Moerdijk industrial estate. Van de Graaf was last registered as an IM recovery company in 2002. The company returned to motorway work on 1 April, and achieved excellent performance on the A20 motorway between the Kleinpolderplein and Nieuwerkerk aan den IJssel, and on the A16 as far as the Ridderkerk intersection (districts ZH163 and ZH169).

Van Dongen was last involved in IM work in 2004. This company also quickly got down to work. Van Dongen was awarded IM contracts for the A2 motorway between Echt and Vliegveld Beek, and on the A76 from the Belgian border through to the German border (districts L364, L366, L367 and L368). Throughout this area, the company performed well above average. Kerstens, finally, is the new recovery company appointed in the western part of North Brabant (NB297, NB299 and NB302). This company also achieved excellent times in all awarded districts.

Other solid performances were delivered by Wolves, newcomer in the busy Apeldoorn district (GL242) and Bergnet, in Amsterdam. Since 1 April 2013, Bergnet is the country's largest IM recovery operator. Bergnet performed very well in almost all awarded districts. One small recovery company that deserves a special mention is the Koolen Garage en Bergingsbedrijf from Emmen. This company covers the poorly accessible section of the A37 motorway above Coevorden. Even in this difficult location, Koolen succeeded in completing all its call-outs within the set standard time. During daytime hours and in the evenings the standard time is twenty minutes, and at night (23.00 - 05.00 hours) twenty-five minutes.

In total there were 54 districts in which the recovery companies succeeded in arriving at the incident scene within the standard time on at least 95% of all callouts. These districts are listed in the table below. In 23 districts, the recovery company arrived at the incident scene within the standard time on all callouts. These districts are marked with a star, in the table. Stichting Incident Management Nederland would like to thank all the companies mentioned for their excellent efforts.

D59Koolen Garage en Bergingsbedrijfperfecte prestatie
F06C.L. int. berging, transport en chauffeursverhuurperfecte prestatie
F16Tolman Takel en Berging
F20M. Hof en Zn
FL104Delta Berging & Transportperfecte prestatie
G35Collewijn & Zn.perfecte prestatie
GL235Vika Hattemerbroek
GL236Kraanbedrijf W. Stouwdamperfecte prestatie
GL239Delta Berging & Transportperfecte prestatie
GL241Delta Berging & Transportperfecte prestatie
GL242Wolves Autoberging
L353De Driesprongperfecte prestatie
L359Takelservice Duytsperfecte prestatie
L363Biesebos Berging
L364Van Dongen Berging
L367Van Dongen Bergingperfecte prestatie
L368Van Dongen Bergingperfecte prestatie
NB297Autoberging Kerstens
NB299Autoberging Kerstens
NB302Autoberging Kerstens
NB303Van Eijck Mobility
NB314Autobedrijf J. Paijmansperfecte prestatie
NB319Bergingsdienst.nlperfecte prestatie
NB330Autohulpdienst Ben Heiltjesperfecte prestatie
NB337Autosleepbedrijf Sprankenisperfecte prestatie
NH113Haulo Bergingperfecte prestatie
NH114Haulo Bergingperfecte prestatie
NH116Haulo Berging
NH117Haulo Berging
NH121Theo Rood Berging- en Transportperfecte prestatie
NH123Schoenmaker en zn B.V.
NH126Hoogwout Berging
NH127Garage Transportbedrijf C.A. Jonkperfecte prestatie
O84Vorgers Autoberging
O85Autoberging Twenteperfecte prestatie
U206Smink Transport
Z285Auto Kuzee
ZH163Jan van de Graaf jr.
ZH166Takel-, Berging- en Transportbedrijf A. Barendregtperfecte prestatie
ZH167Takel-, Berging- en Transportbedrijf A. Barendregt
ZH168Takel-, Berging- en Transportbedrijf A. Barendregtperfecte prestatie
ZH169Jan van de Graaf jr.perfecte prestatie
ZH173Takel-, Berging- en Transportbedrijf A. Barendregt
ZH175Takel-, Berging- en Transportbedrijf A. Barendregt
ZH180Takel-, Berging- en Transportbedrijf A. Barendregt

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