Thursday 31 March 2016

Thursday 31 March 2016
This afternoon, Bergnet based in Amsterdam was the final IM recovery company in the Netherlands to switch to using the Electronic Incident Management reporting system (EMI). From 1 April onwards, all IM reports will be transmitted to the contracted recovery companies via EMI. The first EMI report was received in 2014 by recovery company A. Barendregt in Rotterdam.

Margreth Barendregt of recovery company A. Barendregt

Recovery companies are required to accept at least 75% of all reports received via EMI. If a report is not accepted, the National Central Reporting Point (LCM) of the Stichting IMN will call the recovery company to register the incident by telephone. Telephone traffic will still remain an important means of communication for special reports.



The full implementation of EMI represents an important step towards automation of the callout system for recovery companies. The next step will be to automate the flow of incoming reports at the LCM. Discussions on that particular issue are currently underway with the Royal Dutch Touring Club ANWB, police and Rijkswaterstaat.